Malta/Gozo Clients: Our returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you an exchange. For exchange you need to visit our shop in Qormi: Only Brands, Triq Gorg Borg, Ħal Qormi, Malta.
Rest of Europe Clients: Please contact us on firstname.lastname@example.org
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We also do not accept products that are intimate or sanitary goods.
To complete your exchange, we require a receipt or proof of purchase.
Late or missing refunds for out of stock items
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com or 79056645
Contact us at firstname.lastname@example.org or 79056645 for questions.